Decision
Cloud-ERP vendor: Sora ERP vs MultiWorks
Lock the cloud-ERP vendor before fiscal close. Sora leads on TCO and migration ease, but its exclusive-maintenance clause conflicts with the incumbent.
Decision
| Criterion | Sora ERP | MultiWorks |
|---|---|---|
| 5-yr TCO(30%) | ¥¥ (lower) | ¥¥¥ |
| Migration ease for our data(25%) | High | Medium |
| Support in JP / SLA(20%) | 99.9%, JP team | 99.5%, offshore |
| Conflict with existing contracts(15%) | 🔴 incumbent exclusive clause (C1) | 🟡 lower |
| Fit to March timeline(10%) | Phased-friendly | Big-bang oriented |
Recommendation
Sora ERP — held back by the C1 contract conflict.Med confidence
Evidence
Exec note 4/30Shadow-IT signalSora draft v3Support SLA sheets
Risks of each option
- Sora → must clear incumbent exclusivity (C1)
- MultiWorks → higher TCO + big-bang risk (R1)
Open questions
- Can incumbent exclusivity be waived before signing?
- Is phased migration contractually supported?